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Summer 2018 Restoration Clean Up

7/9/2018 (Permalink)

General Summer 2018 Restoration Clean Up Summer 2018 Restoration Clean Up

Restoration clean up can rear its ugly head in the many forms of water, fire, mold, and biohazard remediation. Within each one of these, there are many sub sequential forms of restoration cleanup such as a basement flooding vs a roof leak. Each of these requires a different set of skills and approach to the restoration cleanup.

Fortunately, the experts at SERVPRO of NE Albuquerque are a licensed GB-98 and are fully equipped and experienced in the complete restoration of any disaster. This means, that we are a one-stop-shop and eliminate the needs for scheduling and coordinating multiple contractors. In addition, we work with both insured and out-of-pocket customers. Here is a list of some of the most common restoration cleanup jobs that come up.

Water Damage:

                Water damage can be a major restoration clean up job. This can range from a roof leak, to a damaged water pipe, etc. If the water damage isn’t addressed in a timely manner, this can lead to our next restoration clean up job.

Mold Restoration:

Mold requires ideal conditions for it to thrive and take hold. These are a food source, water and the right temperature. Once established, mold can quickly spread and cause a tremendous amount of damage to a property.

Fire Loss:

                Fire can cause some of the worst restoration clean up jobs. Damage can not only be inflicted from the fire itself but the smoke can cause serious harm. The fire may not even be on your property but collateral damage is a common occurrence.


                Restoration clean up can come in the form of various biohazard incidents. Examples of these are suicide/homicide clean up, drug lab disposal, sewage backup, hoarding, chemical spill, and tear gas cleanup.

                Overall, there is no job that is too large for the experts at SERVPRO of NE Albuquerque are capable of. With over 20 years of experience, we’ll get thing back to “Like it never even happened.” ®

Call us at: (505) 828-3567

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4th of July: Fire Restoration

7/2/2018 (Permalink)

Fire Damage 4th of July: Fire Restoration 4th of July Fire Restoration

Fire Restoration: The great American Holiday celebrating her day of independence, the 4th of July, is upon us this week. It is prudent to have a quick refresher on fire safety. The most prominent risk that comes to mind is the ever favorite, the firework but we must not forget about the old faithful grill. All of these are the backbone to a classic 4th. Fire damage cleaning and restoration are anyone’s worst nightmare. So let’s go over a couple tips to ensure a safe and joyful holiday.

First thing first, let’s let the fire handling to the experts and the more sober ones of our friends and family. Supervision of young ones is vital for their safety and for everyone’s. Obviously, mixing fire and alcohol/other substances is also a bad combo. This can be a recipe for fire damage and restoration.

The second thing to do and probably the first/most important thing to do is to follow local laws. The US Forest Service provides levels of fire risk and restrictions. To prevent any fire damage and restoration, it is a good idea to follow these rules. For further information, please visit:

 A third tip to prevent fire restoration and cleaning is to keep fireworks and the grill outside. Don’t be lighting fireworks and your grill off in your home. These are things that are best enjoyed outdoors. Keeping a source of water nearby is also an incredibly good idea. Accidents do happen but having all of your CYA’s checked, is the best way to prevent disaster from striking.

Overall, the 4th of July is the American classic holiday that celebrates everything summer and America. So pull out those freedom overalls and apple pie and let’s make this the best and safest 4th of July. On the off chance the worst takes place; the professionals of SERVPRO of NE Albuquerque are here for all fire restoration and cleaning needs. Stay safe!

Call us at: (505) 828-3567.

Disaster Cleanup Services: SERVPRO of NE Albuquerque

6/25/2018 (Permalink)

Biohazard Disaster Cleanup Services: SERVPRO of NE Albuquerque SERVPRO of NE Albuquerque provides Disaster Cleanup Services throughout all of northern New Mexico!

Disaster Cleanup Services can come in many forms ranging from: Sewage backups, Crime scene residues, Suicide/death accidents, Homicide cleanups, Blood cleanup, Accident cleanup, Hoarding scenes, Animal waste/remains, Chemical spills, Tear gas cleanup, Meth lab cleanup, Suicide/death accidents, Homicide cleanups, Blood cleanup, Accident cleanup, Hoarding scenes, Animal waste/remains, Chemical spills, Tear gas cleanup, and Meth lab cleanup, etc.

Here are some tips on what to do if a disaster cleanup situation comes about.

  • Position signage as well as an individual to prevent entry into a defined space, regardless of whether it is in an eating area.
  • Call any law enforcement, if the situation requires legal intervention.
  • In the event that the occurrence happens in the kitchen or food-prep area, stop everything including serving activities.
  • Consider everything in the 25-foot range of the occurrence as being contaminated.
  • At this point, calling the professionals at SERVPRO of NE Albuquerque would be the best thing to do.

Once the site is quarantined and sectioned off, our experts can go to work. Some of the areas of work that we can help out with include:

There is no disaster cleanup service that the experts of SERVPRO of NE Albuquerque can’t tackle. If you have any questions, please don’t hesitate reaching out to us: 505-828-3567.

Refrigerator Leak Mold Remediation

6/18/2018 (Permalink)

Mold Remediation Refrigerator Leak Mold Remediation Refrigerator Leak Mold Remediation: SERVPRO of NE Albuquerque

                Mold Remediation: Has your refrigerator been on the fritz and leaking? Who knows how long it’s been dripping for? When you pull the fridge back; have you found an infestation of mold and now require remediation? As disheartening as this can be, fortunately there is a solution and the professionals of SERVPRO of NE Albuquerque are here to be of service.

                The first thing that should be done for any mold remediation is to locate the source of the water and turn it off, if possible. The second thing to do is to call us: 505-828-3567. We provide free estimates for insured customers within the Albuquerque area and work directly with the insurance company and adjuster to help streamline the process for you. Our goal is to help as quickly as possible to get the mold remediation back to “Like it never even happened.” ®

SERVPRO of NE Albuquerque has been locally owned for over 20 years and we have some of the latest and greatest technologies/methods for mold restoration for your property. Some of these include:

  • Moisture Detection and Measurement Equipment
  • Water Extraction Equipment
  • Drying Equipment
  • Odor Removal and Deodorization
  • Sanitizing Agents, Germicides, and Anti-Microbial Treatments

                 We are a licensed GB-98 contractor and are a one-stop-shop for your complete mold remediation. If there is a leaky pipe that is the cause of the mold. We will not only fix the pipe but we will also repair the wall/site back to its original condition. This eliminates the needs for hiring multiple contractors.

                 If you have any questions or concerns, please feel free reaching out to us. 505-828-3567

Water Damage Restoration Tips

6/11/2018 (Permalink)

Water Damage Water Damage Restoration Tips Water Damage Restoration Tips

With monsoon season creeping up on us, water damage restoration may be an unforeseen hurdle that may need to be tackled. Whether it is a leaky roof or a flooding, the professionals of SERVPRO of NE Albuquerque have a list of tips for any water damage restoration project.

                The first thing that needs to be done is to make sure that all electronics are disconnected. During this process, it is important to determine if the house/property is safe to stay in. To help determine this, give us a call at (505)-828-3567. We are more than happy to come out and provide a free estimate for individuals in the greater Albuquerque area who are insured.

                It is vital that these initial steps are completed A.S.A.P. Once water is introduced; mold can quickly take hold and spread. The faster the water damage restoration process is engaged, the less hassle and troubles will be experienced.

                Once the experts of SERVPRO of NE Albuquerque are on site, the drying and dehumidification process begins. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business for any water damage restoration.

                During this step, we also help with the caring and upkeep of your belongings. If the water damage restoration is significant enough and requires the items to be temporarily moved out, we are prepared to help out with this process. Our goal is to be a one-stop-shop for the entire restoration process from A-Z.

                After the water damage restoration is dried, the build back can begin. We are a certified GB-98 contractor and will get any damage back to the way it looked “Like it never even happened.” ®

If you have any additional questions, please visit our website and give us a call!

Phone: (505)828-3567

Mold Removal Experts: SERVPRO of NE Albuquerque

6/4/2018 (Permalink)

Mold Remediation Mold Removal Experts: SERVPRO of NE Albuquerque Mold Removal Experts: SERVPRO of NE Albuquerque

Mold Removal Experts: SERVPRO of NE Albuquerque

                As the monsoon season approaches, it will be extra important to stay on a vigilant watch for water damage and subsequently – mold. Spores and mold take time and ideal environments for it to take hold. They need water, a food source and ideal warm temperatures. Once these three criteria are met, mold can grow at an exponential rate.

Is Black Mold the only mold that I need to worry about?

                The answer to this question is NO. Black mold can be more aggressive and irritable/harmful than green and white mold but all mold can have a negative impact on our health. The key is to isolate the infestation and remove its food source. This may require the removal and restoration of the site but specialized treatments done by the professionals at SERVPRO of NE Albuquerque can be applied to remediate the site.

What are some tips on what to do once mold is discovered?

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of NE Albuquerque for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Call the specialist of SERVPRO of NE Albuquerque for any further questions on mold removal.

We have been serving the greater Albuquerque areas for over 20 years and are a GB-98 contractor and are a one-stop-shop for any mold removal and remediation. For your convenience, we work directly with most insurance companies so that you won’t have to hassle with them and offer free estimates for insured customers within the Albuquerque area.

Call Now: 505-828-3567

Construction Next Door Causes Major Fire Remediation

5/31/2018 (Permalink)

Fire Damage Construction Next Door Causes Major Fire Remediation Construction Next Door Causes Major Fire Remediation

Recently, one of our customers experienced one of a home owner’s worst nightmares; fire and smoke damage caused by a construction site adjacent to their property. They did everything by the textbook with having all of their fire alarm batteries replaced, a fire extinguisher at the ready but something like this just sideswiped their entire life.

Fortunately, the professionals at SERVPRO of NE Albuquerque are experts in fire remediation for both residential and commercial properties. Many of times, when someone thinks of fire damage the first thought that comes to mind is their property actually catching on fire but some of the most damaging aspects of a fire is the impact of the smoke.

A fire can sometimes be many miles away or right next door and the next thing the homeowner knows; their house has become a smoke house, minus the BBQ and good times. There are a number of Do’s and Do Not’s for any fire remediation job.

Here are a couple of things to consider first for fire remediation:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Change HVAC filter.
  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Just because as a homeowner, you’ve done everything in our power to prevent the worst from happening; the unthinkable can still happen. When things like this do take place, the experts at SERVPRO of NE Albuquerque are here to help with any fire remediation job to get things back to “Like it never happened.™”

Death Scene Cleanup Experts: SERVPRO of NE Albuquerque

5/21/2018 (Permalink)

One of the most horrifying and challenging restoration projects is a crime scene cleanup. This is not for those weak of stomach. In fact, it takes a team of experts to tackle all the regulatory and professional requirements to meet the specifications of getting the site back to “Like it never even happened.”® Fortunately, the specialists over at SERVPRO of NE Albuquerque are here to help. Here are a couple pieces of background and information that are good to know when a death scene cleanup event like this occurs.

  1. Unattended Deaths

The sooner a death scene cleanup is reported the easier the restoration process will be. Obviously, this isn’t always the way things happen. The professionals at SERVPRO have the complete guide and over 25 years of experience to tackle the hardest of challenges.

  1. Step 1: Assessment

It is our pleasure to come out and do a free estimate and assessment to see what the scope of work is and how to best approach the restoration.

  1. Step 2: Contain and Section Off

The first step of a death scene remediation is to establish a control zone so that no further areas of the property are contaminated and damaged. There are a number of certified protocols SERVPRO follows to ensure the highest safety in our working environments.

  1. Step 3: Disposal

Once a death scene cleanup site is sectioned off and under control, the real work begins. Removing any contaminated belongings in the safest manner is key to ensuring the property is restored to its original state while not tainting any other aspects of the residence.

  1. Rinse, Lather, Repeat & Restore

The aesthetic restoration is only half of the remediation process. Making sure air quality and health standards are met is where we excel. Here at SERVPRO, we make it easy by being a one-stop-shop in the whole process. This saves both time and money in getting the property back up to living conditions.

  1. Does my insurance cover this?

Working with insurance agencies to help streamline the process is one of the things our customers appreciate most. Even if the property owner doesn’t have insurance, we make it as cost effective by being a GB-98 contractor. We can lower restoration costs by providing all the required services under one roof. So whether you have a residence or a commercial property, SERVPRO is here to help!

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Water Damage To Your Rental From Recent Storm?

5/17/2018 (Permalink)

Water Damage Water Damage To Your Rental From Recent Storm? Water Damage Repair For the Landlord and Tenant

Has the recent storm we experienced caused water damage to your property?

The sooner water damage is addressed, the less likely other problems like mold will appear. There are a couple things that should be addressed for both the property owner and tenant.

Issues around repairs are a standout amongst the most well-known problems occupants bring awareness to respective property owners, says Senior Officer with the Tenants Union of NSW Leo Patterson Ross.

As an occupant, you have to recognize what sort of support a landowner is relied upon to care for and how to ensure the place you call home doesn't fall into disrepair under your supervision.

A genuine rooftop leak is viewed as a critical repair. A rooftop repair is viewed as a top priority repair.

Who is responsible for the repair?

Property managers need to keep the premise in a sensible condition of repair in relation to the age of the property, the measure of lease you are paying and the planned existence of the premises. In addition, they have to follow building, health and safety laws.

While you're in charge of things like yard maintenance and light fixtures, the landowner needs to take care of breakdowns of provided accommodations like cooking and hot water appliances, as well as damage from bad weather, a burst water pipe or other water damages.

Patterson Ross says every state has extremely strong occupant repair rights backed into laws and codes. In case you're uncertain, telephone your property administrator and get their information. They ought to be up to speed on who is in charge of what.

Contact your property director or landowner quickly

Property director Brenda Wayman of Wayman Real Estate says it's a smart move to inform the property supervisor or landowner about maintenance issues when they emerge.

"A great deal of renters would prefer not to report repairs since they feel that next time it comes around to a rent reestablishment, the lease will go up, yet that is not the situation," she says.

"We'd rather know everything that is going ahead in the place and keep it all around kept up, just increasing the rent when the market permits."

Wayman calls attention to that if an occupant doesn't report damage and it creates even more of a problem, it can be thought about as carelessness.

"The renter could then wind up with a court order to pay the landowner's insurance increase since they didn't report an issue," she says.

Record and hold on to all documents

It's essential to monitor all correspondence around your repair issue. Put all communications and moves in written documentation, says Wayman, so there's no questioning about who said what.

Keep a record of telephone calls, including the date and who you addressed, and where fitting take photographs of the thing requiring consideration and forward them to the property director or landowner.

Patterson Ross says the greatest hurdle for occupants to get repairs followed through with is the apparent danger of a "no grounds" lease cancellation.

"Inhabitants are stressed over being viewed as troublesome occupants," he says. "Somewhere in the range of occupants are being told they're being kicked out on the grounds that the proprietor wouldn't like to manage them any longer."

Patterson Ross says while these rent terminations do happen, they're not normal, and renters should continue with their endeavors to have repairs finished.

Work with your property director

Wayman says most property directors would like to give great support to their renters and landowners and their main work responsibility is to ensure repairs are made in a convenient way.

"I say to my proprietors on the off chance that you don't keep up your property you'll wind up with less desirable occupants, and the last thing you need is individuals that won't take care of your property," she says, calling attention to that repairs are typically charged to the deductible.

On a few events, it's the property supervisor who gives repairs a chance to slide. Wayman assumed control over the administration of a Sydney property where water damage was left unattended for over a year in light of the fact that the past property director never got around to procuring a tradesman to settle it, notwithstanding having the thumbs up from the landowner.

The miserable occupants wound up leaving and Wayman was entrusted with restoring the property to great condition before she could rent it out.

In the event that it's your property administrator that is letting the side down, endeavor to contact the proprietor straightforwardly with your worries.

No activity? Bring in the repairman!

On the off chance that your property director or proprietor is inaccessible, there are conditions where you can sort out a repair yourself.

With a specific end goal to be repaid for any critical repairs you should have the capacity to demonstrate the repair was not your blame, that you attempted to contact the landowner or property manager and that the repairs were completed by an authorized tradesperson.

You can likewise visit the site of the Tenants Union or proportional in your state for support, report sheets and documentation that you can download, edit and send off.

If all else fails you can apply to your local authorities in your city/state for a request for the repairs to be finished.

"The legal costs inhabitants time and cash, so on the off chance that you can resolve a repair issue without them it's eventually better, however it's the best way to get binding requests," says Patterson Ross.

"Contingent upon the type of repair, you might be qualified for a lease decrease until the point when the repair is finished. This can be a decent inspiration for the landowner to finish the repair."

Pressing repairs a landowner needs to settle as quickly as possible

  • Burst water pipe or a severe water leak
  • Backed up or damaged toilet
  • Roof Repairs
  • Gas leak
  • Water damage
  • Electrical short circuit fire
  • Flooding damage
  • Natural events/storms
  • Fire damage
  • Hot water heater leak
  • A/C heater damage
  • Overall property maintenance/safety

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A Thank You to all Firefighters

5/2/2018 (Permalink)

Community A Thank You to all Firefighters Firefighters, real life heroes in our communities. Thank you for you all that you do.

On May 4th, 2018 we will be celebrating International Firefighters Day (IFFD). It is a day to pay our respects to all the firefighters of the past and present who have, and continue to risk their lives.  Every firefighter, man or woman, deserves recognition.

The job of a firefighter is an extremely selfless job.  Often, the rewards a firefighter gets are not that of material possession.  It is an intangible reward.  It can be something as simple as the look in a survivors eyes whom they’ve helped rescue. Or a grateful, joyous smile of a child as a family is reunited, safe and sound.

As a firefighter, it can be a self-esteem boost to know that your actions have made a positive impact in another person’s life.  Few things can compare to the sense of pride in one’s community, to know that their constant efforts help to protect the community that they endear. This profession helps to create strong, informal leaders of mankind, and a parental figure to those in a time of need.

Although these rewards are not a physical possession to be held, they are much harder to obtain than diamonds. The value of such an internally personal reward cannot be measured by any current system in existence.  This is why we must take the time to pay homage to all of the men and women who constitute the firefighter departments around the world. For although we may not be able to give them anything of material possession, a showing of gratitude, respect, and a sincere appreciation is the least we can do for these extraordinary members of our society, whom help protect human lives all around the world.

So on behalf of all of us at SERVPRO: thank you to all of the men and women who serve and protect their communities all over the world.  Please enjoy this poem by Nadia De Levea:

Thin Red Line

by Nadia DeLevea

Though flames may roar,

And raging fires sore.

When fear stricken heart,

We always play our part.

The bleak unsure smoke rises dense and dark,

Each moment grows longer with each little spark.

No matter the struggle we keep fighting through,

Alert and aware we know what we must do.

Blink to a hand just before

our face,

Against the clock we must quickly race.

For when it gets down to the last desperate wire,

Swift and efficient we will put out that fire.

Though the chances are we’ve never met,

When needed a savior you can always expect.

While echoed sirens may blare and ring,

We hear the muffled night cries sing.

There’s no such thing as simple routine,

Ignoring monotony that lies in between.  

Very real consequences we are more than aware,

From possible situations beyond any compare.

Not a second allowed for one breath of fear,

Never a moment to shed a single silent tear.

Because when you’re in desperate dire need,

We will always strive our very best to succeed.

Blood flowing in Red, White and Blue,

We’re Brothers dedicated in all that we do.

In death’s darkest shadows we may dare to roam,

Yet we know that we may each not always come home.

This is our deepest heartfelt desire,

Given to us from a place so much higher.

In all that we do each risk taken for you,

Our passion runs deep we’re dedicated and true.

Some tend to forget that this is our real life,

That we also have children, friends and our wife.

We walk the thin line though it sometimes narrows,

In this world we are someone’s real life superheroes.

In case you forget dear when you leave in the morning,

I ask you darling to please head my forewarning.

When overcome with adrenalin I remind you to fight,

To come home yourself dear at the end of each night.

Poem sourced from: