Fire in the Home

Seeing your home and precious possessions consumed by fire can be one of the most severe losses that a homeowner can experience. After such a devastating loss, reassurance comes from having clear guidance and support in salvaging as much as possible from fire and smoke damage. At SERVPRO of NE Albuquerque, our technicians are more than talented professionals; they're caring people ready to get you back in your home as quickly as possible, while keeping you informed every step of the way.

Fire damage goes beyond burning items

  • Ash and smoke can continue to cause damage and corrosion to materials if they are left behind.
  • Odors from smoke will stay in a room or a home long after the fire and continue to cause problems if they are not removed.
  • In a few minutes, walls and other surfaces can be discolored.
  • In a few hours, finishes on kitchen appliances turn yellow.
  • Smoke causes etching in glass after just a short time, and smoke will tarnish metal quickly.

Not all fire damage is the same. Our fire restoration process is thorough and proven. It includes:

    • Identifying the source to determine the type of fire that occurred
    • Evaluating the areas that are wet as a result of firefighting that may need treatment
    • Remediating water damage (if any)
    • Evaluating sensitive materials that may be damaged as a result of smoke and soot particles
    • Removing contents from the home
    • Performing structural restoration

SERVPRO of NE Albuquerque

Fire, Smoke, or Soot Damage? Call Today (505) 828-3567

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. East Mountains residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your East Mountains home or business. A faster response helps to prevent secondary damage and helps to reduce cost.

Locally Owned, with National Resources

SERVPRO of NE Albuquerque is locally owned and operated so we are part of the East Mountains community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 1,700 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process. 

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

If your East Mountains, NM home has been struck by fire and smoke damage, SERVPRO of NE Albuquerque is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.

Reach us at (505) 828-3567 so that we can begin the process of making your fire incident a memory.