Recent Posts

Soot and Smoke Removal Best Practice

7/19/2019 (Permalink)

For people who’ve experienced a fire in their home, the initial cleanup of soot and water can be only the beginning. On top of the devastation of possibly losing irreplaceable personal items and memorabilia, the process of getting the home back in living order can be filled with difficulties.

Restoring the home requires professionals who are experienced in dealing with fires and restoration of the property. The national association that certifies companies’ expertise in fire cleanup is the IICRC, the Institute of Inspection Cleaning and Restoration Certification. IICRC-certified companies must meet a rigorous list of standards in business ethics and expertise.

IICRC, working with the manufacturers of carpet, upholstery and fabric, works to establish the standards on how these items can be restored, whether from fire or water damage. When it comes to cleaning, restoring and inspecting that items are safe to be replaced in the home, the IICRC writes the books, so their certification of a local company offers homeowners the reassurance that the fire restoration work will be done correctly.

SERVPRO of NE Albuquerque is IICRC-certified, and our technicians receive ongoing training in the IICRC best practices. We also understand the need for immediate response, working with your insurance agent to document the loss and items that are able to be restored versus those that are a total loss.

If you ever experience a fire and need a restoration company, look for these factors in your chosen company:

  • Proof of proper insurances and licenses
  • Their level of experience in fire-related restoration
  • Formal and recent training in specialized fire restoration work
  • IICRC Certification

For restoration of your home and its contents after a fire, New Mexicans turn to SERVPRO of NE Albuquerque, LLC. We take pride in keeping our customers informed about their restoration work, and in upholding the standards of our IICRC certification.

Albuquerque residents whose homes may have sustained smoke damage as a result of the fire season can turn to SERVPRO of NE Albuquerque!

7/9/2019 (Permalink)

SERVPRO of NE Albuquerque officials can conduct a thorough appraisal of fire and smoke damage of a home in a timely manner.

SERVPRO of NE Albuquerque is equipped with the expertise to dispose of any burnt building material or unsalvageable items; clean clothings, linens, carpets and furniture to remove any trace of smoke odor; and execute the cleaning and removal of any stains and soot residue contributing to the odor of smoke — including in the home’s HVAC system

In addition, company officials can safely and thoroughly “scrub” the air to break down odor molecules using hydroxyl devices and other specialized techniques to treat any air that may have been contaminated by smoke.

Most insurance companies carry that kind of coverage and we work with all of the major carriers to work through this. 

Water Damage Clean Up Tips

6/20/2019 (Permalink)

Assess Safety

Do not enter the damaged area without conducting a safety assessment. Depending on the extent of the damage, it may not be safe for you to enter the building.

  • Water damage can weaken the structural integrity of the building. If the ceilings are sagging, do not enter the building.
  • Be sure the electricity in the building has been shut off. Submerged electrical appliances and electronics can cause serious electrical shock.
  • If the area has been under water for more than 24 hours, wear a surgical mask to avoid inhaling mold spores, or avoid the area until the professionals arrive.

Keep in mind that the floor will be slippery and objects may have shifted during the flooding. Slip and fall accidents are one of the most common causes of injury in water damage cleanupprojects.

Remove Standing Water

If it is safe for you to do so, use a wet-dry vacuum to remove standing water, or use towels to soak up smaller pools of water on furniture, counters, and other surfaces. If the area is flooded with more than a foot or two of water, wait for a professional water damage remediation team to arrive.Removing large amounts of water too quickly will damage the building’s foundation.

Move Furniture, Rugs, and Smaller Items

Remove area rugs from the room and spread them outside to dry. Place aluminum foil or wood blocks under furniture legs to prevent carpet stains. When wood furniture is exposed to excessive moisture, the stain can transfer to the carpet leaving permanent marks. Metal table or chair legs can leave rust stains. Remove smaller items such as books, toys, chairs, and other miscellaneous objects from the area.

Water Damage Clean up Service Costs

6/14/2019 (Permalink)

Factors Affecting Water Damage Remediation Costs

The cost of a water damage remediation project is determined by the size of the affected area and the type of water involved. Water is divided into three categories:

  • Category 1 is essentially clean water. Because it generally does not imply serious health and safety concerns, this is the least expensive type of water remediation. This type of water usually comes from a burst supply pipe or a faucet left on.
  • Category 2 is dirty water that is not seriously contaminated. This type can come from an overflowing dishwasher or washing machine.
  • Category 3 is water that is dangerously contaminated, such as raw sewage. This type of water poses serious health and safety risks and repairing damage from this kind of water is usually expensive.

The cost of the project also depends on the size of the affected area. Repairing damage in a relatively contained area will be less expensive than an entire house remediation.

Price Range For Water Damage Cleanup

The cost to fix water damage varies greatly depending on the area and type of damage. Damage from a leaky roof is usually contained to a small area and involves category 1 water. For this, you can expect to pay a few hundred dollars.

A burst pipe affecting a larger area can cost tens of thousands of dollars. This kind of water damage can affect a wider area. It also depends on whether the water came from a supply pipe with clean water or a discharge pipe with category 2 or 3 water.

Flood restoration costs range from $7,800 to $26,000, depending on the depth of the water, according to the National Flood Insurance Program.

Optional Services

Minimize the cost of water damage cleanup by starting to dry the area and your possessions within 24 hours.  Mold will begin to grow if water remains longer than 24 hours, and removing mold will incur further costs.

To minimize the area affected by water damage, shut off the water supply as soon as a leak is detected – the sooner, the better. A simple water alarm can detect moisture and automatically shut off the water supply. This costs between $50 and $150. These devices can prevent large-scale flooding from a broken appliance or water heater, saving you thousands of dollars.

SERVPRO NE Albuquerque Restoration Satisfied Water Damage Clients

5/1/2019 (Permalink)

We strive every day to ensure that our quality of work is up to the highest standard and we are always so happy to get positive feedback from our customers.

Here are some recent quotes from real customers:

"MANY THANKS FOR A JOB WELL DONE AT OUR COMMERCIAL BUILDING. YOUR STAFF ARRIVED IN THE EVENING AND EVALUATED THE NEEDS AND STARTED TO WORK THE NEXT DAY. WE APPRECIATE THE FAST AND QUALITY WORK THAT SERVPRO DID FOR US. I AM GLAD TO RECOMMEND YOUR SERVICES TO OTHERS" -David, New Mexico

"You made our emergency a priority and the service provided was outstanding.  As this was my first exposure with SERVPRO, I am impressed with both your office and field staffs, which were always helpful.  It was a pleasure doing business with you." -Rick, Santa Fe

"While we were devastated by our water leak and home getting ruined, your crew stepped up and saved our home.  In the process, they calmed us and made us feel like all was going to be OK.  We can never express how wonderful your crew was and how much they did to make it all OK.  Thank you!." -Evelyn, Albuquerque

If water damage, from the smallest overflow from a toilet to full house flood from a pipe burst, threatens your home or office call us at (505)-828-3567 We are here to help and care for not only your home or office, but for you as an individual.

Ciggerette Smoke Odor Removal by using proper Carpet Cleaners

4/29/2019 (Permalink)

Not only are cigarettes bad for you they also affect the air quality around you and the smoke can get trapped in your home carpets for a very long time.

Carpet cleaning is not always an easy task. You not only need to clean the surface from stains, spills, and dirt but you also need to make sure that the carpet is free from unpleasant odors that may have attached themselves to it. One type of odor that some carpet owners have to deal with is cigarette smoke.

Here are the steps that you need to take to deodorize cigarette smoke odors from your carpet.

· To remove cigarette smoke odors from your carpet you are going to need a lot of baking soda. Baking soda is a great product for removing odors from many things such as shoes and rugs. The beauty of baking soda is that it is also very affordable. And that’s a good thing because you’re going to need a good amount of it.

· Next, find an empty baby powder or talcum powder container, or any type of container with several small holes at the top for openings. You will be using this to sprinkle the baking soda over the carpet. You can always just open the top of the baking soda box and sprinkle it from there also.

· Once you have your materials ready, walk around the area and sprinkle the baking soda all over your carpet. Spread an ample, even layer all over, making sure to pay close attention to the areas where most of the odor is emanating.

· Once you have sprinkled a generous layer of baking soda over your carpet, use a straw broom to spread the baking soda evenly. This will help to work the baking soda into the carpet. Once you have done this, leave the baking soda overnight. This will allow it time to absorb and neutralize the smoke odor from the carpet.

Carpet and furniture deodorizing: Another surface that readily absorbs cigarette smoke are your carpets and rugs as well as upholstered furniture. Use a carpet cleaner or baking soda to help these surfaces – sprinkle it on and leave for several hours or overnight, then vacuum it up again.

Carpet shampooing: When deodorizers don’t work, a deep carpet shampoo treatment may be more effective using a natural carpet detergent. Hiring an eco-friendly carpet care professional is likely a good idea for a truly thorough carpet clean. Learn more by reading our natural carpet cleaning article.

· The next day, simply use a vacuum cleaner to extract all of the baking soda from your carpet. The odor should disappear with the baking soda.

Dealing with cigarette smoke does not have to be a frustrating experience. Just follow these simple tips and you should have a fresh smelling carpet in no time.

A Few Critical Factors To Consider For Fire Damage Restoration

4/26/2019 (Permalink)

Fire can be one of the most devastating things for a family. Unexpected fires damage property and cause harm to your belongings. However, such accidents do happen and you should be well prepared to face those unfortunate events. Even though all necessary safety measures are followed, accidental fires cannot be prevented. But, steps can be taken for immediate fire damage restorations so that the amount of damages caused and losses suffered can be minimized. Professional restoration services will instantly respond to your emergency calls and experienced staffs will help you to get back to normal life as soon as possible.

In addition to cleaning the premises and assembling leftover articles after fire damage, a service provider will also do the following:

  1. Remove acidic smoke and soot from the interiors of the building.
  1. Take steps for immediate odor control.
  1. Clean and deodorize clothing, upholstery, and other items of the house.
  1. Secure possible pedestrian hazards.
  1. Test and evaluate the extent of damage to structures and contents, and estimating the restoration costs.

Contacting the insurance companies

Getting in touch with the homeowners insurance companies is one of the critical factors that you should consider during an accidental fire. Fire damage restoration experts will talk with the insurance providers about the extent of damage caused and help you to claim the maximum compensation. Moreover, it is also important for the insurance companies to make an inspection of the damage themselves, and it is better if they do it before the restoration work starts.

Do not try fire damage cleanup yourself!

When it comes to fire damage rehabilitation, you should remember that it involves various risks and should not be tried unprofessionally. During a fire, there are various chemical reactions, which may cause irreparable damages to your health. Moreover, oftentimes, sparks remain underneath the rubbles. Such fires are hard to detect by untrained eyes but, can cause great harm if not treated properly. In addition to this there are possibilities of accidents due to weak structures, which might collapse and cause harms. Moreover, using inappropriate cleaning agents in such burnt structures can cause further damages.

You should remember that it is always better to search for a reputed restoration service provider well before such accidents strike. Being prepared will always help to restore maximum damages caused. If you are seeking for a professional service provider for fire damage, Albany, NY has a few of the renowned companies. You must compare and select the best company. Keep the contact details handy, you never know when you’ll need it.

Tips for Keeping Insects and Rodents Away

4/26/2019 (Permalink)

Do you have a pest infestation? When insect and rodents invade your home it's time to fight back.

   ANTS 

Repel:
Clean with white vinegar. Not only does vinegar make a great all-purpose cleaner but ants can't stand the smell and it will mask their scent trails so they will lose their direction. Follow the ants to locate the food source (usually something sticky that has been spilled on the counter or floor). Removing the source and cleaning the area with a solution of one part vinegar and one part water a couple of times a day will usually eliminate the ants. 


Exterminate:
If you still find ants try this simple bait recipe. Mix one part powdered sugar to one part baking soda*. Place this mixture in small shallow dishes (I found that Gatorade or juice lids work perfectly for this) and leave around the home in places where you often find ants. 

*Please note large amounts of baking soda can be harmful to pets. For this recipe, you should only be using a small amount but to be on the safe side I would place the mixture in areas where your pets can't get to it.

   COCKROACHES


Repel:
Place mint & bay leaves around the home. Cockroaches hate the smell and will stay away. I like to place the leaves in small mesh or muslin bags and place in dark areas such as closets and cabinets where cockroaches like to hang out. 

Exterminate:
The same recipe we used above for ants will also kill cockroaches. Place equal parts of powdered sugar and baking soda into shallow containers and leave around the home where you notice cockroaches.



MOSQUITOES


Repel: 
Grow marigolds, basil, & mint. Mosquitoes are repelled by the strong scent of these plants. Place live plants around your home or place dry mint leaves in muslin bags to keep in your home. Also cleaning with mint or citrus scented cleaner will do wonders at keeping mosquitoes away. 

Exterminate:
Make a mosquito trap. Mix 1/4 cup brown sugar and 1 cup hot water. Cut the top off of a bottle. In the bottom half of the bottle add the cooled down brown sugar mixture and 1 gram of yeast. Place the top half of the bottle upside-down inside the bottle. Wrap a sheet of black construction paper around the bottle and tape it in place. Place the bottle in an area of your home where you find the most mosquitoes. Placing these bottles in your front and back yard a few feet away from your home will also attract the mosquitoes and trap them before they have a chance to enter the home. 

Mosquitoes larvae live in water. Removing any standing water around your home can greatly reduce the number of mosquitoes in and around your home. 

   MICE


Repel: 
Mice hate peppermint. Place a few drops of peppermint essential oil and a drop of dish soap in a spray bottle. Spray this around your home especially any entry points or holes that mice use to come into the home. 

Exterminate:
The best way I've found to kill mice is a simple mousetrap. I've tried other traps and even tried poison with little or no luck. Place a small amount of peanut butter or cheese on the traps before you set them and leave them in several areas around your home where mice have been seen making sure they are out of reach of children and pets. Be sure to check the traps often. You don't want a dead mouse stinking up your home. If you would like to catch mice without killing them try out this handmade 5-gallon bucket trap and leave out the water. 

   SPIDERS
Repel: 
Peppermint repels spiders. The same recipe used above to repel mice also repels spiders. You can replace the water with white vinegar and it makes a great cleaner. Use this solution to wipe down counters, appliances and even the floors. Your home will be spider free in no time. 

Exterminate:
Fill a spray bottle with one part white vinegar and one part water. Spray this directly on spiders. The acid in the vinegar will kill spiders on contact.



FLIES


Repel: 
Lemons & cloves. Cut a lemon in half and stick several cloves in the pulp. Leave the lemon halves on your kitchen table or wherever flies gather. The scent of the lemon and cloves will drive the flies away. 

Exterminate:
Cut a plastic bottle in half. In the bottom, half pour in a small amount of wine and fruit scraps. (I usually use strawberries or some kind of melon.) Place the top half of the bottle upside down inside the bottom half. Place the trap in your kitchen and replace every couple days until flies are gone. Another option would be to use rotten meat in place of fruit and place the trap outside, away from the home. The rotten meat smell will attract the flies and keep them away from your house.

OTHER


On top of following these methods of controlling insects, you should also find a cleaning schedule that works for you and stick to it. Insects and rodents tend to like messy/dirty homes a lot more than they like a clean home. It seems that every time I find pests in my home it's always after a busy week or after I haven't been feeling well. That's usually when I tend to slack on my cleaning schedule and it doesn't take long for the bugs to set up camp and move on in. Sticking to a cleaning schedule won't guarantee that you will not find bugs in your home but it does help a lot to minimize them. 

Another great way to keep bugs out of your home is to make sure they can't get in in the first place. Go over your entire house and look for areas where insects may be entering the home. Replace any caulking around windows and doors, check the weather stripping to make sure it's in good shape, and fix or replace broken window screens. 

Advantages and Disadvantages of Air Duct Cleaning Methods

2/25/2019 (Permalink)

Maintaining the house is a motivating factor for everyone, now days. In order to make that happen, one need to keep it looking neat, make sure that the environment around the house is healthy for the other family members, preserving the value of the home and preventing costly repairs and replacements. Out of all of these reasons, health of the family is undoubtedly the most significant. So air duct cleaning is considered one of the most important steps to include in the maintenance routine of your home.

Regular servicing of your air duct system is considered one of the most prevalent home maintenance routines in every household today. This also saves a lot of money, 
in cases where the air condition breaks down and it is very uncomfortable for everyone in the household. Servicing the heating and air conditioning systems is the key to keep them operating efficiently. This also includes cleaning the cooling coils; drain pans, fans and heat exchangers. This method of cleaning may result in dust, debris, mold or allergens getting into your air ducts. As a result of this, your home can also get affected. The dusts and debris from the air duct can also spread in to your home. So one should be very careful about this, they should clean their air ducts while cleaning the heating and cooling system.

One of the biggest advantages of air duct cleaning methods is a very obvious one. It is energy savings. The Environmental Protection Agency (EPA) of U.S. estimates, that removing even four-tenths of an inch of dust from cooling system coils reduces energy usage up to a staggering 21%. This cleaning method can easily save a considerable amount of your electricity bill. If there is an odor prevailing in your house, proper air duct cleaning will eliminate the smell almost completely

By just cleaning your air ducts, using a powerful vacuum, one can save a lot of money.  It has been estimated that nine out of ten central heating and air conditioning systems fail or breakdown because proper maintenance routine was not performed on a regular basis. Improper maintenance can lead to replacement of parts and labor for cooling or heating systems, which can be very expensive, ranging to about a thousand dollars.

Air duct cleaning is also considered very essential, in order to maintain healthy indoor air. Different sources can bring in allergies, toxins and dust in to your air ducts. If not cleaned properly then the air duct may release these particles into your house. These particles may not cause allergies, but they might be the key reason why your family members suffer from severe illness.

In order to clean the air ducts properly, one needs to use a good vacuum system. A system capable of sucking in all the dust and debris stored in the air duct. Although, using a vacuum system with a small hose may cause improper cleaning and the internal dust and debris to scatter and spread through out the whole air duct, eventually causing the dust to enter the household. To ensure proper cleaning, one must use a vacuum system with a hose, bigger in radius. Even if an air duct cleaning company comes to do the job, make sure they have an efficient vacuum system.

Life after suicide: Group helps mourners through cleanup, funerals and grieving

2/20/2019 (Permalink)

Katie Hardy knows the pain of the suicide well.

Her mom took her own life in 2003, and since then, seven of her friends have committed suicide.

As part of the healing process, she started raising money for suicide prevention.

But after the 2012 suicide of Jason Lockwood, a fixture in Southeast Michigan's local music scene, Hardy saw her friends struggling to navigate their grief, and felt she needed to expand her efforts.

That's when Six Feet Over, a non-profit dedicated to helping the bereaved cope in the wake of a loved one's suicide, started taking shape.

The Hamtramck-based group guides people through the grieving process, helps fund funerals, and pays for the cleanup of suicide scenes.

And it raises money to do so with an annual comedy showcase, scheduled Saturday in Hamtramck

"I realized that there was a conversation that needed to be had, and we really needed to be there for each other," Hardy said about the aftermath of Lockwood's death. "People I loved didn't know how to talk about it and are now more at risk."

She said her concerns also grew because those who lose someone to suicide are more likely to commit suicide, even if they don't suffer from mental illness.

"[Lockwood's suicide] opened up a thousand people to a really crappy statistic, so these people are at a higher risk," Hardy said. "I wanted to make sure that this didn't become a horrible cycle of loss."

That goal is at the center of Six Feet Over's mission, and it's one of the few non-profits in the nation that pursues it by providing financial assistance to those who can't afford cleanup and funeral costs.

Six Feet Over and Suck It Suicide, which raises money for Six Feet Over, also offer financial assistance to make up for unpaid time off work taken to arrange funerals and deal with the loss.

"These are things that could effect the rest of people's lives in a lot of ways, so to help them heal and do it without worry is important," Hardy said.

An inexpensive funeral runs around $2,000, and clean up costs range between $500 and $2,000.

Six Feet Over contracts with a crime scene cleanup company that scrubs "every last millimeter," Hardy said. The company is sympathetic to Six Feet Over's cause and offers a small price break, but suicide can still be a huge financial burden.

"People were asking us for help paying for the funeral. They were cleaning up messes left behind, and we said 'That's got to be distressing,' so we added that onto our mission statement," she said.

"Those are things that no one thinks about, but they're important."

Hardy said she didn't know she was considered a "survivor" of suicide until several years ago, and there are specific support groups, networks and others who help those around a suicide.

"When you're in crisis you aren't thinking 'What would be the best search terms to help me look for help?' You're thinking 'Someone help me, please,'" Hardy said. "We help find resources and connect people to them. Once people know what's available, then they can open up and start a dialogue with themselves and others."

The group has also started providing support to high school kids who lose a friend, by setting up an off-campus safe space where kids can go to grieve. Hardy said that's a sensitive situation that schools typically aren't equipped to handle.

"This gives kids the time and the opportunity to grieve and get a better understanding of where they're at," Hardy said.

Six Feet Over raises money through donations and at fundraising events like this Saturday's comedy night at Small's in Hamtramck. Hardy also has shirts available on the non-profit's website and sets up at music festivals and events where the group raises awareness and funds.

Hardy's work with Six Feet Over caught the attention of others in the mental health field, and she was recently asked to join the National Suicide Prevention Lifeline Consumer/Survivor Subcommittee, which advises a steering committee of the National Suicide Prevention Lifeline.

The subcommittee's objective, Hardy explained, is to make the Lifeline more inclusive to those who might need it.

While many of those in the field are doctors and clinical-types, Hardy represents and provides a voice for the crowd that "likes to swear, drink and listen to loud music."

That's a valuable voice on a board filled with people who can't always connect on a certain level with that crowd, she said.

"I'm what they call the 'lived experience,'" Hardy said.

More at sixftover.org.